Improving Performance Through Micro-Efficiencies

1. Structured Self-Intake at Arrival

Patients begin structured clinical intake as soon as they arrive via mobile or kiosk.

• Reduces idle time before triage begins
• Improves documentation completeness and standardization

2. Nurse Redirection & Role Reallocation

EmergConnect eliminates the need for nurses to manually enter basic intake information.

• Automates clerical data entry
• Allows nurses to focus on triage, not typing

3. Smart Queue Visibility

Our live dashboard shows acuity level, wait time, and triage status at a glance.

• Surfaces at-risk or high-priority patients earlier
• Supports safer and faster clinical prioritization

4. Standardized Clinical Story

Patient inputs flow into structured notes for nurses and physicians.

• Eliminates redundant questioning
• Speeds clinical assessment with consistent, relevant data

5. Physician Documentation Support

Structured intake data can be used to pre-fill elements of the physician note.

• Reduces time spent on documentation
• Supports downstream throughput without additional clicks

EmergConnect streamlines the paramedic-to-nurse handoff so teams can act faster when seconds count.

• Paramedics enter patient details before arriving or while waiting
• Nurses review and triage with a single click at handoff
• Less back-and-forth, fewer delays at the bedside
• Paramedics spend more time helping patients, not waiting in hallways

Result: Faster turnaround. Smoother handoffs. More ambulances back on the road.

EmergConnect keeps patients informed, engaged, and reassured throughout their visit.

• Real-time notifications reduce uncertainty and perceived wait times
• Personalized visual wait boards show patients where they are in the process
• Fewer questions, less frustration, more trust in the system
• Staff spend less time managing complaints and more time delivering care

Result: Frustration decreases. Walkouts decline by up to 10%. Satisfaction and safety both rise.

EmergConnect is designed to give time back to your team, not take more of it.

• Nurses complete triage with fewer clicks, as few as four
• Less repetition, less manual entry, fewer redundant questions
• Staff spend more time on care instead of chasing charts or calming upset patients

Result: More control. Less chaos. Tangible relief in the waiting room.

When patients feel like they are part of the process, their wait feels shorter and frustrations decrease.

• Real-time direct notifications and visual boards keep patients in the loop
• Individualized wait time estimates reduce anxiety
• Intake is accessible and intuitive, making participation easy
• One-time data entry means patients aren’t asked the same questions repeatedly

Result: Fewer walkouts. Fewer complaints. A more respectful, transparent visit.

EmergConnect eliminates the busywork so nurses can focus on care, not clicks.

• Automates repetitive tasks that slow triage down
• Reduces triage time from 15 minutes to under 6
• Fewer fields to fill, fewer questions to repeat
• Staff spend more time assessing patients, not navigating systems

Result: Nurses reclaim 60% of the time typically spent on triage — and patients get seen faster.

EmergConnect helps hospitals guide low-acuity patients to more appropriate, timely care.

• Built-in tools identify diversion opportunities during intake
• Supports Fit to Sit, in-hospital alternatives, and virtual visits
• Enables warm handoffs to community clinics or primary care
• Reduces strain on the ED while improving patient flow

Result: Patients get to the right place at the right time. Hospitals reduce unnecessary visits.